Accessibility Statement

1. Our Commitment to Hospitality for All

At The Cozy Kitchen, hospitality means welcoming everyone with genuine warmth, dignity, and care. We believe that delicious food and community warmth should be accessible to all individuals, including persons with disabilities, elderly guests, young families, and individuals using assistive technologies.

We are actively committed to improving both the physical accessibility of our restaurant premises on Tanda Road, Sadarpur, Kangra and the digital accessibility of our online menus and web presence.

2. Physical Restaurant Accessibility

When you visit us in Kangra, we offer convenient accommodations designed for guests with diverse physical abilities:

• Ground-Floor Dining Space: Our primary dining room is situated on the ground level with step-free or low-threshold entry directly accessible from our parking and frontage area.
• Wheelchair & Mobility Access: Tables and seating layouts are arranged with ample circulation space to accommodate wheelchairs, mobility scooters, walkers, and strollers.
• Staff Assistance: Our hospitality team is trained to assist guests who may need seating accommodations, door assistance, verbal menu explanations, or customized dietary meal preparation.
• Lighting and Ambiance: Our dining hall is designed with gentle, glare-free warm lighting and moderate acoustic levels to ensure a comfortable dining environment for guests with sensory sensitivities.

3. Digital Web Accessibility Standards

We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards across our digital presence (https://www.thecozykitchen.in). Key digital accessibility features include:

• Semantic Structure: Consistent heading hierarchy (`h1` through `h6`), landmark tags (`header`, `main`, `nav`, `footer`), and logical reading flow for screen reader compatibility.
• High-Contrast Color Palette: Careful pairing of our signature gold accents (`#F2BE5B`), warm ivory typography (`#FFF8EE`), and deep charcoal/near-black backgrounds to maintain high visual contrast ratios.
• Alternative Text: Descriptive `alt` attributes on dishes, illustrations, and heritage photos to convey meaningful context to non-sighted users.
• Keyboard Navigability: Menus, drawer links, dropdowns, and buttons are navigable via standard keyboard inputs (`Tab`, `Enter`, `Space`, `Escape`).
• Bilingual Support: Dual-language interfaces (English and Hindi) allowing guests to browse food items, stories, and navigation links in their preferred language.
• Responsive Layouts: Dynamic typography and flexible responsive grid systems supporting zoom levels up to 200% without loss of content or broken viewports.

4. Continuous Improvement

Web accessibility is an ongoing effort. We periodically audit our digital ordering flow, color contrast ratios, and interactive components to identify and eliminate accessibility barriers. We welcome constructive input from guests and advocates to help us continuously enhance the experience.

5. Accessibility Feedback and Assistance

If you encounter any difficulty accessing any part of our website, or if you need assistance planning an accessible dining visit, please get in touch with us: